- Memahami dan melaksanakan problem customer claim
- Memahami dan melaksanakan internal problem
- Memahami dan melaksanakan ISO 9001 dalam proses manufaktur
- Dapat menganalisa problem proses stamping dan injection
- Handle ISO 9001 & 14001:2015 (audit certification body, internal audit)
- Handle customer audit document
- Handle supplier audit document
- Preparation new model document (PPAP, FMEA, QCPC, CP-CPK)
Route sales to existing customers & acquisition of new customers
・Sales to new customers are specifically to acquire new customers for steel projects.
・Sales to existing customers are basically will be accompanied by Japanese expatriate, but we are aiming to make the sales can do the work by his/her own.
- Providing engineering services to Customers
- Keep in close contact with customers through frequent visit to the site to receive and clarify their queries, and to explain them about queries and proposals.
- Provide first aid in case of emergency at site. Be a contact point of customer for all technical matters including New project.
- Revamping, repair, parts and technical advisory service at site, and build/ strengthen trust and relationships with customers in order to satisfy their needs and develop mutually beneficial business relationship.
- Menjadi penanggung jawab proses rekrutmen
- Menjadi penanggung jawab proses promosi dan demosi, mutasi pekerja
- Menjadi penanggung jawab proses pembinaan, pelatihan pekerja
- Menjadi penanggung jawab terhadap absensi dan perhitungan gaji, bonus, tunjangan dll